AI-Driven
Call Center Excellence!
- AI Automation
- Seamless Integration
- Cost Efficiency
Revolutionizing Call Centers with AI-Powered Efficiency!
About Us
AI-Powered Call Centers,
Smarter & More Efficient!
At TREC Consulting, we offer AI-driven call center solutions to automate interactions, support agents, and enhance quality assurance. Our White Label AI technology seamlessly integrates into your system, reducing costs and improving efficiency for a smarter customer experience.
- Seamless Integration
- Cost Efficiency
- AI Automation
What We Offer
service quality—all while integrating seamlessly into your operations!
AI Call Bot
Automates basic customer inquiries, reducing wait times and improving efficiency.
AI for Agents
Provides real-time assistance, helping agents deliver faster and smarter responses.
AI (Quality Assurance)
Automatically reviews and analyzes calls to ensure top-quality customer interactions.
White Label Solutions
Fully customizable AI technology that integrates seamlessly under your brand.
Why Choose Us?
Contact us today to get your AI Readiness Assessment And Implementation Plan
TREC’s AI readiness assessment is a comprehensive analysis designed to evaluate a company’s capacity to successfully integrate and leverage artificial intelligence. It goes beyond a simple technical evaluation, examining the readiness of the business environment, employee skill sets, existing systems, customer data, and market dynamics. This holistic approach allows TREC to identify specific areas where AI can provide the most significant impact, and develop a tailored roadmap for implementation. By focusing on practical application and measurable results, TREC ensures that businesses not only adopt AI, but strategically deploy it to achieve their unique objectives.
- Cost Savings
Reduce operational expenses with AI-driven automation, paying only for what you use.
- Better Customer Service
Reduce operational expenses with AI-driven automation, paying only for what you use.
- Enhanced Efficiency
Reduce operational expenses with AI-driven automation, paying only for what you use.
- Enhanced Efficiency
Reduce operational expenses with AI-driven automation, paying only for what you use.
What Our Clients Say
K. Cooley
We’ve been incredibly impressed with TREC Consulting’s approach to AI integration. Their unique assessment process provided us with a clear understanding of our company’s readiness across all facets – from our internal systems to our customer interactions. What truly stood out was their commitment to implementing only the AI components that directly aligned with our business goals and infrastructure.
O. Hesse
They didn’t push a one-size-fits-all solution. Instead, TREC delivered a tailored strategy that maximized efficiency and drove tangible results. Their practical, insightful guidance has been invaluable, and we’re seeing a significant positive impact on our operations. We highly recommend TREC to any company looking to strategically leverage AI.
M. Suarez
Beyond Just AI transformed our struggling call center. High call volumes and stagnant sales were hurting us, but their AI-powered solutions made a huge difference. Their chatbots handled routine inquiries, freeing our agents for complex issues and sales. We increased sales with their AI Customer Intelligence. Beyond Just AI is a true partner, and I highly recommend them.
How It Works
improve service quality—all while integrating seamlessly into your operations!
01
STEP
AI Bot Handles Inquiries
The AI bot greets customers, understands their needs, and resolves common queries instantly.
02
STEP
Seamless Handoff
If the inquiry is complex, the AI smoothly hands it over to a live agent with full conversation context.
03
STEP
AI Assists Agents
During the call, AI provides agents with live suggestions, customer insights, and relevant data to enhance responses.
04
STEP
Automated QA
After the call, AI analyzes conversations for sentiment, compliance, and performance insights, helping businesses improve service quality.
Contact us
Let’s Talk
Have questions or want to see our AI in action?
Fill out the form below, and we’ll get back to you soon!
Contact Info
Phone Number
(689)233-5000
Gmail
Thomas.Reilly@TRECConsulting.com